Privacy Policy – sking66

1. Introduction & Scope

sking66 ("the Company", "we", "us", "our") operates the online gaming and sports betting platform accessible at sking66.net (the "Platform"). We are committed to protecting the privacy of all individuals who interact with us — whether as registered players, visitors to our website, or persons who contact our support team.

This Privacy Policy applies to all personal data processed by sking66 in connection with the Platform, including data collected through our website, customer support channels, and marketing communications. It does not apply to third-party websites, payment processors, or game content providers, each of which operates under its own privacy framework.

By registering a sking66 account or using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we process your personal data, please do not use the Platform.

2. Data Controller

For the purposes of applicable data protection legislation, sking66 is the data controller in respect of personal data collected through the Platform. sking66 operates under an international gaming authority licence and is subject to the data protection obligations imposed by that licence in addition to any applicable local data protection laws.

Enquiries regarding this Privacy Policy or our data processing activities may be directed to the contact details provided in Section 14.

3. Personal Data We Collect

We collect the following categories of personal data from or about you:

• Identity Data: Full legal name, date of birth, government-issued identification document number (collected during KYC verification).
• Contact Data: Email address, Malaysian mobile phone number (+60 format), and, where provided, residential address.
• Account Data: Username, account creation date, account status, and account preferences.
• Financial Data: Payment method type (e.g., Touch n Go eWallet, Boost, Maybank, CIMB, GrabPay), transaction amounts in MYR, deposit and withdrawal history, and, where required for AML purposes, source-of-funds information.
• Gaming & Betting Data: Bet history, game session data, wagering totals, win/loss records, and responsible gaming tool usage (e.g., deposit limits set, cool-off periods activated).
• Technical Data: IP address, browser type and version, device identifiers, operating system, time zone, and referring URL.
• Communications Data: Records of correspondence with our support team, including live chat transcripts and email exchanges.
• Marketing Preferences: Your stated preferences regarding marketing communications and promotional offers.

4. How We Collect Your Data

sking66 collects personal data through the following channels:

• Directly from you when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or update your account settings.
• Automatically when you use the Platform, through server logs, session tracking, and cookies and similar technologies (see Section 9).
• From third parties including identity verification service providers, payment processors, fraud prevention services, and, where applicable, publicly available sources for AML screening purposes.

5. Purposes & Legal Bases for Processing

We process your personal data for the following purposes, each supported by a legal basis:

• Account registration and management — necessary for the performance of our contract with you as a sking66 player.
• Identity verification and KYC compliance — necessary to comply with our legal obligations under our gaming licence and applicable anti-money-laundering regulations.
• Processing deposits, withdrawals, and bets — necessary for the performance of our contract with you.
• Fraud detection and prevention — necessary for our legitimate interests in protecting the Platform and our players from financial crime and abuse.
• Responsible gaming monitoring — necessary to comply with our legal obligations under our gaming licence, including identifying at-risk players and enforcing self-exclusion requests.
• Customer support — necessary for the performance of our contract with you.
• Marketing communications — based on your consent, where you have opted in to receive promotional offers from sking66. You may withdraw consent at any time by updating your account marketing preferences.
• Platform improvement and analytics — based on our legitimate interests in understanding how the Platform is used and improving its performance and features.
• Legal compliance and regulatory reporting — necessary to comply with applicable laws, including our gaming licence obligations and any court orders or regulatory directions.

6. Sharing Your Personal Data

sking66 does not sell your personal data to third parties. We may share your data with the following categories of recipients where necessary and lawful:

• Payment processors and e-wallet providers (e.g., Touch n Go, Boost, GrabPay, and banking partners) for the purpose of processing your transactions.
• Identity verification and KYC service providers who assist us in verifying the identity and age of account holders.
• Fraud prevention and AML screening services to protect the Platform against financial crime.
• Game content providers who supply the live casino, slots, and other gaming products available on the Platform. These providers may receive session and wagering data necessary to operate the games you play.
• IT and infrastructure service providers who host the Platform, provide cloud computing services, or maintain our technology systems, always under contractual data processing agreements.
• Regulatory and law enforcement authorities where disclosure is required by law, court order, or the terms of our gaming licence.

All third-party service providers who receive your personal data are contractually required to maintain appropriate technical and organisational security measures and to process your data only for the purposes for which it was shared.

7. International Data Transfers

As an online platform serving Malaysian players and operating under an international gaming authority licence, sking66 may transfer personal data to service providers and infrastructure located outside Malaysia. Where such transfers occur, we ensure that appropriate safeguards are in place, including standard contractual clauses or equivalent data transfer mechanisms, to protect your personal data to a standard consistent with applicable data protection requirements.

8. Data Retention

sking66 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting obligations. Specific retention periods include:

• Account and identity data: Retained for the lifetime of your sking66 account and for a minimum of five (5) years following account closure, in accordance with our AML obligations.
• Financial and transaction data: Retained for a minimum of seven (7) years to meet applicable financial record-keeping requirements.
• Gaming and betting data: Retained for a minimum of five (5) years following the conclusion of the relevant gaming session or bet.
• Support communications: Retained for up to three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution.
• Marketing preference data: Retained until you withdraw consent or close your account, whichever occurs first.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised.

9. Cookies & Tracking Technologies

The sking66 Platform uses cookies and similar tracking technologies to enhance your experience, maintain session state, detect fraud, and gather analytics data. The categories of cookies we use include:

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies and security tokens. These cannot be disabled.
• Functional Cookies: Remember your preferences (e.g., language, currency display) to personalise your experience.
• Analytics Cookies: Collect aggregated, anonymised data on how the Platform is used, including page views, session durations, and navigation paths, to help us improve performance.
• Fraud Prevention Cookies: Help us identify and prevent fraudulent activity and protect the integrity of the Platform.

You may manage non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the sking66 Platform.

10. Your Rights

Subject to applicable data protection law, you have the following rights in relation to your personal data held by sking66:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where we no longer have a legal basis or legitimate interest for retaining it, subject to our regulatory retention obligations.
• Right to restriction: You may request that we restrict the processing of your personal data in certain circumstances.
• Right to data portability: You may request a machine-readable copy of personal data you have provided to us, where processing is based on consent or contract.
• Right to object: You may object to processing based on our legitimate interests, including profiling for marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us using the details in Section 14. We will respond to all verifiable requests within 30 calendar days. We may need to verify your identity before fulfilling a data access request.

11. Children's Privacy

The sking66 Platform is strictly for individuals aged 21 years and older. We do not knowingly collect personal data from any person under 21. If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the sking66 Platform, please contact us immediately at the address in Section 14.

12. Security Measures

sking66 implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and the sking66 Platform
• Encryption of sensitive data at rest, including payment credentials and identity documents
• Strict role-based access controls limiting staff access to personal data on a need-to-know basis
• Regular security assessments and penetration testing of Platform infrastructure
• Multi-factor authentication requirements for administrative access to systems holding personal data
• Incident response procedures for identifying, containing, and reporting data security incidents

No data transmission over the internet is entirely secure. While we maintain robust controls, we cannot guarantee the absolute security of data transmitted to us. Players are encouraged to use strong, unique passwords and to enable two-factor authentication on their sking66 accounts.

13. Changes to This Policy

sking66 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players via email to the registered account address and/or via a prominent notice on the Platform not less than 14 days before the revised policy takes effect, except where immediate amendment is required by law or regulatory direction. We encourage you to review this Privacy Policy periodically. Continued use of the Platform following notification of changes constitutes acceptance of the revised policy.

14. Contact & Complaints

If you have questions about this Privacy Policy, wish to exercise your data rights, or wish to raise a concern about how sking66 handles your personal data, please contact our support team. You may reach us at: [email protected]

We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 30 calendar days. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.